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Our customer care service is always available to attend to you. You can send us an email at services@caltontrades.com.
Frequently Asked Questions
What methods are available for depositing funds into my account ?
The methods available for funding your account are by cryptocurrency (Bitcoin, Ethereum and Litecoin and many more). We do not accept Fiat on our trading platform as we are fully a cryptocurrency organisation.
What document do i need to provide when opening an account ?
You will need to provide a copy of a valid government-issued ID. (Passport, driver’s license, ID card)
Does uploading my document automatically get my account verified ?
Immediately you upload your document, we would process it for verification and a success or denied notification would be sent to you by mail .
What can I trade trade with Caltontrades ?
You will need to provide a copy of a valid government-issued ID. (Passport, driver’s license, ID card)
Can i also trade tokens on Caltontrades ?
Immediately you upload your document, we would process it for verification and a success or denied notification would be sent to you by mail .
Does third party trade access my account completely ?
To withdraw from your balance, you will have to provide a wallet address (Bitcoin, Bitcoin cash, Ethereum, Litecoin).
What are the available means of withdrawal ?
To withdraw from your balance, you will have to provide a wallet address (Bitcoin, Bitcoin cash, Ethereum, Litecoin).
Live Support
Our support team are active 24/7. Chat live live our customer care representatives. To start click the live chat floating icon at the right side of your screen.